Its importance varies by product, industry and customer. As an example, an expert customer might require less pre-purchase service (i.e., advice) than a novice. In many cases, customer service is more important if the purchase relates to a “service” as opposed to a “product".
Customer service may be provided by a person (e.g., sales and service representative), or by automated means called self-service. Examples of self service are Internet sites.
The following companies are hiring customer service representatives to work from home:
Alpine Access
Alpine Access is the premier provider of customer service solutions using home-based employees. Alpine Access’ clients are organizations that value their customers and are passionate about their brand. Our Alpine Customer Experience (ACE™) solutions mean access to quality employees, compelling operational efficiency and economic success.
Partnering with Alpine Access means gaining a competitive advantage and realizing the greatest ROI from your customer service operations. Advantage, yours.
Cloud 9 Shuttle
SuperShuttle is an equal employment opportunity employer dedicated to a policy of nondiscrimination in employment upon any basis, including race, color, creed, religion, age, sex, national origin, ancestry, sexual orientation, marital status, or military status.
Cloud 10 Corp
Cloud 10 utilizes At Home Professionals coupled with leading edge technology and one of the industry's most experienced management teams to provide market leading contact center solutions
Grindstone
Recruiting and retaining the best talent is one of the keys to Grindstone's success. Our highest priority is to find and keep the best people, no matter where they may be!
We are always looking for talented professionals to join our team. Work from your remote office, If you have a great phone voice, are organized and experienced in the services we provide our clients, then we want to talk to you. The majority of our clients need assistance in the Technology and Business Services sector, although we are successful with clients in other industries as well.
LiveOps
LiveOps provides best-in-class on-demand call center technology, as well as virtual call center services through our network of over 20,000 independent home agents, to hundreds of companies in both direct response and enterprise markets.
UniGlobe Travel
Many career opportunities are available throughout the UNIGLOBE system. Because our organization operates on three different levels (International-HQ, regional sales and operation, and travel agency), these opportunities are ever-changing and vary in availability.
Ver-A-Fast
Although working from home sounds great you have to remember that it is a real job and you need to display the same dedication and effort you would display for an office job. To juggle home and work responsibilities, you need self-discipline and a schedule, but the nice thing about working for us is that you can readjust your schedule each week to accommodate personal needs. Plus child-care, wardrobe and transportation are virtually non-existent.
VIPdesk
VIPdesk is the innovative pioneer of home-based virtual contact center and loyalty solutions for global brand leaders committed to the retention and growth of their high-value customers. A proven premium service provider with 20 years of experience, VIPdesk specializes in delivering Concierge and Virtual Call Center Services for national brand leaders in several industries that include travel, auto, financial services and retail, by providing high-touch, high-tech branded service platforms that deliver real results and real return on investment.
VoiceLog
Earn a guaranteed minimum $8.50 per hour for English only agents and $9.50 per hour for bi-lingual agents, with the benefits of flexible work hours and working from home! VoiceLog is looking for English, Spanish or bi-lingual independent contractor live operators with flexible hours.
West at Home
A position with a Fortune 1000 company has never been more convenient. Design your own schedule and begin earning great pay within days of applying.
WillowCSN
ince Arise Virtual Solutions, Inc. was founded as Willow CSN Incorporated in 1997, the home-based sales, customer service and technical support concepts have become some of the fastest-growing business segments in America.
Working Solutions
Working Solutions™ utilizes highly educated and trained professionals who have great communication and multi-lingual skills. Our Agents OnDemand™ have knowledge of specific products and industries allowing them to ramp up quickly to meet specific business needs. See the list below to learn more about becoming an Agent.
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